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Radiant System for OTRS

Radiant System for OTRS OTRS Agent Interface

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      OTRS Agent Interface
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      Submitted by Доктор Айболит kudos icon + 07/Jun/13 11:13 AM

      OTRS Agent Interface

      Работа с клиентами

      1. Возможность делить клиентов на группы

      2. Распределять доступ агентов к нужным группам клиентов

      3. Сортировка клиентов по полям: группе, городу, телефону, ФИО

      • клиенты
      • сортировка
      • доступ

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